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Why New Employee Training Plan is Important

In the business world, onboarding plans often include human resource policies, safety procedures, financial options, and yes, training.

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Ideas for a Survey Grading Site

I saw some great interest this morning in the idea of a survey grading site. Inspired by yet another awful questionnaire design (one that had been sent to the market research community itself, ironically), I threw out the idea half-joking. I was thrilled to see responses to the idea from great tweeps like  @MDMktingSource  @conversition @MargaretRoller. Could this crazy idea have legs? One idea: Perhaps a volunteer committee of 6 experienced researchers would get together once a month or so (virtually, of course), to review and grade questionnaires?

Market Research Success: The Missing Ingredient

If only the success of a market research
Feb 8, 2009 , 10 Comments

NPS is not the De facto Metric for Telecomm Customer Satisfaction

The original article recommends NPS (Net Promoter Score)
Jan 25, 2010 , 10 Comments

Market Research Learning…via Twitter

Thanks to all who provided suggestions and ideas.
Jun 21, 2011 , 9 Comments

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