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Are you ready to delve deeper into the world of Customer Journey Maps? Join us for Part 2 of “3 Approaches to Customer Journey Maps”, where we’ll discuss valuable strategies to help you navigate your next Customer Journey Mapping project. Pose your most pressing questions about Customer Journey Maps to Instructor Marni Martens and learn from others to make your next project a success.
Format: Application
Level: Level 2, for those with basic market research knowledge, typically 2-5 years in the field.
Learning Objective: Upon completion of the session, students will have a deeper understanding of how to approach a Customer Journey Mapping project and learn useful methodological tips in executing your project.