Self-Reported Data is Problematic, or Worse

Self-reported information is not perfect. But it is even less perfect in some cases than in others. Point: I can tell you from having conducted 100s of studies with IT

Customer Survey or non-Customer Survey? Tips for Market Research Success

When conducting survey projects, should you survey your own customer base (people who actually by from your company), or non-customers? Or both?

After all, you may very well have a list of customers that would be convenient for you to use for your survey project. But is that a wise choice? Maybe, maybe not.

Best Practices

5 Things You Need to Know About Online Research Panels

Online surveys and research panels go together like…well, milk and cookies. If they are both high-quality, yummy snack. If either is poor quality, the experience is ruined.

These days, there is a lot of awareness of online panel quality issues. So what does a market research buyer need to know?

Here are 5 things you need to be aware of to find the best panel sources for your needs, and mitigate potential risks. Why is this so important? Because panel quality varies. A lot. You can’t assume all research panels are the same.

Avoiding Mediocrity in Market Research

In your organization, what happens when someone proposes a market research study?

* Do people roll their eyes?
* Do people perceive it as a decision making delay tactic?
* Do people readily volunteer to be involved in designing the project?
* Do any executive-level folks readily endorse the idea?

Free Market Research Seminars

Some of our online market research classes have been updated, and we need feedback! We’ll be testing the content by offering in-person seminars in Massachusetts. So here’s the deal: attend a free market research seminar, and all we ask in return is that you provide feedback.

The following topics are being scheduled: