Training Portal Access

Spring Training for Market Researchers

Is your organization doing more market research? Are people outside of the market research department becoming increasingly involved in research, either as “do it yourself” researchers or as members of cross-functional project teams? Imagine a baseball team made up of three professional ball players and six middle-aged guys from the local coffee shop. Wouldn’t those well-intentioned coffee drinkers need some practice before that first game? Well if you want your whole research team to play at their best, here are a few things to keep in mind:

May 2, 2011 No Comments

QuestionPro? AYTM? SurveyGizmo? Zoomerang?

We get a lot of questions from people evaluating online survey platforms. And given that there are now more than 50 options available (see partial list at the end of this article), it is a bit confusing. Before you start evaluating options, consider these checklist items:

April 26, 2011 1 Comment
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Best Practices

SANTA DOESN’T LIVE HERE: Don’t Oversell Market Research

Be careful not to oversell market research. Those of us who do market research professionally tend to get enthusiastic. We are typically people who enjoy designing and implementing research methodologies, who like to dive into mounds of data and extract meaningful results. In our enthusiasm for research, we have to be careful not to over-promise. Realistic expectations are the key to satisfied clients, especially for riskier types of projects.

April 5, 2011 No Comments

VIP Contest Winners

This week, Research Rockstar gave away three (3) FREE VIP memberships to readers of the QuestionPro, Survey Analytics, and Research Access blogs. Winners will have 24×7 access to classes on:

April 1, 2011 No Comments
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Best Practices

Market Research Challenge: Analysis Bias

Even if a market research project produces a pile of perfect data, we still face the fundamental challenge of analysis — making sure that we’re analyzing the results comprehensively and objectively. In other words, without bias.

Let’s say you’ve done an online survey. You identified your objectives, thought carefully about sampling, and designed a great questionnaire. You monitored data collection and carefully cleaned your dataset. Even after all this painstaking work, risk still exists. You still have to analyze the data, and it’s here that unexpected errors often creep in.

March 29, 2011 No Comments

Online Survey Design: No Free Dinner

When bad surveys are circulated, the company that sent them out becomes less trusted. The “consumer” becomes an unhappy customer, and may even tell others about their bad experience—with surveys in general or with the specific company.

March 24, 2011 No Comments