Loyalty program data includes items purchased by a consumer, their frequency of visit, time of day/day of week, and dormancy. Examples include Panera Bread’s MyPanera program and Starwood’s Starwood Preferred Guest program.
Example: QSR CEO predictions at FastCasual.com.
Example: SmartBrief on a growing interest in data-driven loyalty programs.
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- Glossary: 1st Party DataData a company collects directly from its own customers or audience.