As a Market Research & Insights professional, you have likely heard the term “insights democratization.” Going back to its use in 2016 in a speech given by Ray Poynter, the… Continue reading Insights Democratization: Breaking Down Silos, Building Up Data-Driven Decision Making
What are BE’s implications for questionnaire structure and wording? How about for focus groups and IDIs? What are the implications for pricing research? Branding research?…
It’s great to hear a social media authority praise—even promote—the benefit of asking customers’ about their views. In this case, Peter was making the excellent point that companies need to ask customers how they want their information delivered. In today’s presentation in downtown Boston, Peter specifically advised the business folks in attendance to take the time to ask their audiences (clients, prospects, whatever) how they want to receive information. He points to the fact that the way information is delivered these days is extremely fragmented. Nobody can afford to simply guess how their audience wants to get information.
