Questionnaire Design 101: A 10-Step Process

Click Here to Access the Live Session Planning to run a survey project, but don’t know where to start? In this class, Instructor Kathryn Korostoff teaches students how to manage… Continue reading Questionnaire Design 101: A 10-Step Process

Improving Customer Satisfaction: Monitoring Methods that Deliver Insights

Click Here to Access the Live Session Are you planning your organization’s first customer satisfaction research? After this instructor-led class, taught by Instructor Kathryn Korostoff, you will be prepared to… Continue reading Improving Customer Satisfaction: Monitoring Methods that Deliver Insights

Ethnographic Research for Customer Insights

Click Here to Access the Live Session Anthropology meets market research in this fast-paced, crash-course on ethnography. No previous experience required: this is a beginner-level course. Ethnography has been a… Continue reading Ethnographic Research for Customer Insights

Conjoint, Discrete Choice & MaxDiff: Advanced Techniques for Project Managers

Click Here to Access the Live Session What is conjoint analysis? When should you use it? How do you compare it to other data analysis options, including MaxDiff? If clients… Continue reading Conjoint, Discrete Choice & MaxDiff: Advanced Techniques for Project Managers

Open-ended Questions: Construction, Analysis & Reporting

Click Here to Access the Live Session A fun and practical course for anyone working with open-ended (OE) questions. Students who complete this course will be able to tackle OE… Continue reading Open-ended Questions: Construction, Analysis & Reporting

Open-ended Questions: Construction, Analysis & Reporting

Click Here to Access the Live Session A fun and practical course for anyone working with open-ended (OE) questions. Students who complete this course will be able to tackle OE… Continue reading Open-ended Questions: Construction, Analysis & Reporting

Open-ended Questions: Construction, Analysis & Reporting

Click Here to Access the Live Session A fun and practical course for anyone working with open-ended (OE) questions. Students who complete this course will be able to tackle OE… Continue reading Open-ended Questions: Construction, Analysis & Reporting

Analyzing Survey Data Using SPSS: 101

Click Here to Access the Live Session An introductory SPSS class for beginners. If you have never touched SPSS before, or if it has been years since you have, we can… Continue reading Analyzing Survey Data Using SPSS: 101

Analyzing Survey Data Using SPSS: 101

Click Here to Access the Live Session An introductory SPSS class for beginners. If you have never touched SPSS before, or if it has been years since you have, we can… Continue reading Analyzing Survey Data Using SPSS: 101

Analyzing Survey Data Using SPSS: 101

Click Here to Access the Live Session An introductory SPSS class for beginners. If you have never touched SPSS before, or if it has been years since you have, we can… Continue reading Analyzing Survey Data Using SPSS: 101